gloCOM
Going Beyond Calls & Chat

gloCOM is not just a communication tool, it's a comprehensive Unified Communications app that seamlessly integrates voice, video, chat, file sharing, and collaboration features.

IN THE OFFICE OR ON THE GO, YOUR CLIENTS WANT TO

gloCOM

At Bicom Systems, we believe in constantly improving communication experiences, and our flagship product, gloCOM, stands at the forefront of that transformation. Embrace the future of Unified Communications with a tool designed to empower teams, enhance collaboration, and elevate your business to new heights.

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STRAIGHTFORWARD SETUP OPTIONS FOR BOTH HOSTED AND ON-PREMISE DEPLOYMENTS

ELEVATE YOUR COLLABORATION

Stay Connected On the Go

With gloCOM GO, your office is wherever you are. Access your unified communication features from your mobile device, ensuring that you never miss a beat, no matter where business takes you.

Learn about gloCOM GO

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Video Conferencing Excellence

Transform traditional meetings into engaging, face-to-face interactions with gloCOM Meeting. Experience the power of high-quality video conferencing that fosters collaboration and strengthens team bonds.

Learn about gloCOM Meeting

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Vesna Glavas-Hrustic

We are here to provide you with one app to manage all of your communication and collaboration needs.

Our goal is to be the ultimate all-in-one application for unified communication and effective collaboration over voice, chat, SMS, FAX or other communication channels.

UNIFIED COMMUNICATION IS SEAMLESS COMMUNICATION

SYNC CONTACTS FROM YOUR PBX, GOOGLE, AND APPLE ACCOUNTS

Office Edition

This edition is tailored to empower professionals, offering versatile features that enhance connectivity and streamline their workflow.

Take Calls Anywhere

Answer calls from anywhere, ensuring you stay connected, whether you’re in the office or on the move.

Expanded Functionality

Enjoy an array of features, including compatibility with well over 100 headphone brands, ensuring a personalized and efficient communication experience.

Business Edition

Packed with advanced features, this edition is designed to meet the dynamic needs of growing enterprises.

Versatile Call Handling

Make calls directly from your PC using gloCOM’s virtual phone interface.

Comprehensive Contact Management

Conduct intuitive conference calls, communicate via video calls, and utilize faxing capabilities. gloCOM Business Edition ensures you have diverse communication options at your fingertips.

Agent Edition

Tailored to meet the unique needs of agents, gloCOM's Agent Edition is designed to enhance their workflow and improve their daily operations.

Agent-Focused

UI Improve your workflow with a user interface specifically designed for agents, ensuring a seamless and efficient user experience.

Availability Management

Moderate your availability with Agent Status and presence features, allowing you to control your accessibility as needed.

Performance Insights

Check your daily work progress with neatly presented stats on gloCOM Agent’s UI, empowering you with the information needed for continuous improvement.

Call Queue Management

Efficiently manage your calls as they come in with the support of call queues, optimizing your communication processes.

 

Supervisor Edition

For those managing teams and overseeing operations, gloCOM's Supervisor Edition is the best solution for efficient call center management.

Intuitive UI

Track essential statistics with gloCOM’s intuitive user interface, providing real-time insights into call center performance.

Real-time Monitoring

Manage agent workloads through real-time monitoring, ensuring optimal efficiency and resource allocation.

Expanded Stats

Dive into comprehensive details for the entire call center, utilizing gloCOM’s expanded statistics feature to make informed decisions.

ALL YOU NEED

Boost Productivity

 

gloCOM is a powerful tool that simplifies communication and collaboration, streamlining workflows and boosting overall productivity.

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Cost-Effective Solutions

 

Our competitive pricing ensures that businesses of all sizes can access high-quality communication tools without breaking the bank.

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Reliable Support

 

Bicom Systems takes pride in offering expert support, ensuring that you always have assistance when you need it.

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Mark Moss

gloCOM Communicator has been really empowering for our team. Even though we have individuals working across the country, we all feel connected as one team.

UNIFIED COMMUNICATIONS WITH YOUR COMPANY’S IDENTITY